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Server maintenance notice January

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Important server maintenance – January

Your hosting provider, whether eliteweb.co or The Bad Host, will have already informed you of scheduled server maintenance taking place this week. The maintenance is planned from 6:30 GMT on January 5th through to 13:30 GMT on January 6th and is required to ensure your server continues to operate at optimal speed and remains secure. During this time, you may experience brief, temporary downtime on your website or websites. If this occurs, please refresh the page or check back once maintenance has been completed.

If you have any questions, please contact your hosting provider’s support team.

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Navigation

Navigating the hub has been made easy, with four simple buttons to take you to each key area.

Navigation

Create a ticket

To quickly create a ticket and make a request for your website, click the ‘Create Ticket’ button in your hub.

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Creating a ticket

Simply fill in all the fields, upload any required attachments, and a phone number to receive SMS notifications – then hit ‘Submit Request’.

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Monitor tickets

To monitor new and existing tickets, simply navigate to the ‘Tickets’ page. Then filter or search to find the ticket you need.

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Booking a call

If requested to book a call with one of our team, simply press the “Book a Call” button in your hub and select the required developer.

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