Giving Delegate Access to the NEO Team

So, you have chosen NEO Agency to bring your dream website to life! Before we can commence the exciting process of building your online presence, there’s a crucial step you need to take: granting us access to your domain and hosting. You should be receiving a email from NEO Agency requesting access. It will look something like this

Sign in to your Domain Register to Confirm access.

Alternatively, you can proactively grant access to Here are the steps to do so:

Step 1: Logging into Your Domain Registrar

To begin, log in to your domain registrar’s platform. For this example, let’s use Head over to and locate the login area. Enter your credentials (username and password) to access your account dashboard.

Step 2: Navigating to Account Settings

Once logged in, navigate to the Account Settings section and click on Delegate Access.

Step 3: Granting Delegate Access & Inviting NEO Agency

In the delegate access settings, you’ll be prompted to enter the email address of the party you wish to grant access to—in this case, NEO Agency. Enter the email address to invite us to access your products and domains.

Step 5: Confirming Access

After entering the email address, review the details to ensure accuracy. Some registrars may require you to confirm your action through an additional prompt or verification process. Follow these steps to finalize granting access.

Completion: Ready to Build

Once access has been successfully granted, we will receive notification and can proceed with setting up your custom website. This step marks the beginning of an exciting collaboration where our expertise will transform your vision into an engaging online reality.


Granting delegate access to your domain and hosting is a pivotal step in initiating your website project with NEO Agency. By following these straightforward instructions—logging in, navigating to account settings, and inviting NEO Agency—you pave the way for a streamlined partnership. Now, with access secured, we are equipped to begin crafting your custom online website!



Important note: All details from the call must be logged into a ticket before any work is carried out.

This can be completed by your agent or yourself. Call times will be deducted from your monthly minute quota.