Adding a delegate user is a simple but important part of managing your website. If the team member who usually handles communication with us is away, having a delegate in place means nothing gets held up, your team can keep things moving without delay.

Luckily, adding a delegate user is easy! Simply follow the steps below:

Step 1: Log in to the Hub – Sign in to your account, then click the Account button on the left-hand menu.

Step 2: Open Delegate Access – On the Account page, click the “Delegate Access” button.

Step 3: Create the delegate user – Enter the required details for the new user, then click “Create User” to finish setting them up.

That’s it. Once created, your delegate will have access to manage communications on your teams behalf, so support stays smooth even when your lead contact is away.